Effective November 10, 2026
This covers what Amp Hour Supply collects when you visit amphoursupply.com or buy from us, why, and who else sees it.
What we collect
- When you order: your name, shipping and billing address, email, phone, what you bought and what you paid. Card numbers go straight to Stripe, our payment processor. We never see or store your full card number.
- When you sign up for emails or use the rig builder: your email, and your name and rig details if you give them.
- When you browse: pages viewed, the site that sent you, rough location from your IP address, device and browser type, and what you add to your cart. This comes from cookies and similar tools (see below).
- When you email or call us: whatever you send us, including photos.
Why we use it
- To take payment, ship your order, send tracking, and handle returns and warranty claims.
- To answer your questions.
- To send marketing emails, only if you signed up. Every one has an unsubscribe link.
- To spot fraud and card testing.
- To see which pages and guides help people, so we can make the site better.
- To keep the tax and accounting records the law asks for.
Who we share it with
Only the companies that help run the store, and only what each one needs:
- Our distributor’s warehouse (CWR Wholesale Distribution) gets your name, shipping address and phone to pack and ship your order.
- Shipping carriers (UPS, FedEx, USPS) get your name, address and phone.
- Stripe processes payments and checks for fraud.
- Brevo sends our order and shipping emails.
- Klaviyo sends our marketing emails and, once you sign up, notes which products you view so the emails fit what you’re building.
- Google measures visits (Google Analytics), lists our products (Merchant Center) and, if you opt in after an order, asks you to rate us (Google Customer Reviews).
- Microsoft Clarity records how visitors scroll and click, so we can fix confusing pages. It doesn’t capture card details.
- Kinsta hosts the site, and Cloudflare protects it and speeds it up.
We don’t sell your personal information, and we don’t share it for cross-context behavioral advertising. We’ll share information if the law requires it, or to protect against fraud.
Cookies
We use cookies to keep your cart working, keep you logged in, and measure visits. You can block or delete cookies in your browser settings. The cart and checkout need their cookies to work.
Do Not Track and Global Privacy Control
The site doesn’t change when your browser sends Do Not Track, because there’s no common standard for it. We don’t use advertising pixels, and we don’t sell or share your information for ads. Google Analytics and Microsoft Clarity do collect visit information, under their own policies. You can block them in your browser. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of sale or sharing. We don’t do either.
How long we keep it
Order records: as long as tax and accounting law requires (usually 7 years). Email sign-ups: until you unsubscribe or ask us to delete them. Site analytics: up to 14 months.
Your choices and rights
- Unsubscribe from marketing emails with the link in any email.
- Ask what we hold about you, ask us to fix it, or ask us to delete it, by emailing [email protected]. We’ll answer within 45 days. We may need to keep order records the law requires.
- Anyone can ask, and we won’t treat you differently for asking. California residents can also use their rights under California law where it applies to us.
Children
The store isn’t meant for anyone under 16, and we don’t knowingly collect their information.
Security
The site uses HTTPS, Stripe handles payments, and access to order data is limited to the people and tools that run the store. No system is perfectly secure, so email us if you see anything odd.
Changes
If we change this policy, we’ll update the date at the top.
Contact
Amp Hour Supply
3085 Carriker Ln, Unit H, Soquel, CA 95073
[email protected] · 831-477-9600
